9. Citizens advice centers

Citizens advice centers provide independent, professional, impartial and free of charge social counseling in 18 legal areas and draw the attention of competent state and local authorities to the shortcomings of legislation and to the unresolved problems encountered by citizens.

Focus is on the following areas: social benefits, social assistance, insurance, labour relations and employment, housing, family and interpersonal relationships, property relations and compensation, financial and budgetary issues, health care, education and training, ecology and environmental law, consumer protection, basics of Czech law, EU legal system, civil court proceedings, public administration, criminal law, constitutional law.

Citizens advice centers operate in all regions of the Czech Republic and they are members of the Association of citizens advice centers. Contacts can be found on the website: www.obcanskeporadny.cz.